Collecting, processing and use of your personal data

We use the data we receive from you to fulfil and process your order. Your data will be forwarded to the shipping company contracted to carry out delivery to the extent necessary for the delivery of goods. We will forward your payment details to our financial institution contracted to process payments.

A passing on of your data to other third or a use for advertising purposes does not take place With complete completion of the contract and complete purchase price payment your data for the further use closed and at expiration are deleted tax and according to commercial law regulations.

We secure our website and other systems through technical and organizational measures against loss, destruction, access, modification or distribution of yourdata by unauthorized persons. Despite regular checks, complete protection against all threats is not possible.

Right of information

According to the National Data Protection Law you have a right to free information over your stored data as well as if necessary a right to correction, blockage or deletion of these data.

Contact for data privacy

With questions for the collection, processing or use of your personal data, during information, correction, blockage or deletion of data you use please contact:

Ing. Dr. Martin Czerweny von Arland, MSc, MAS, CSE

MOTTENshop® - Natürliche Feinde Handels GmbH - Office Vienna (AT)

Rudolfsplatz 1, 1010 Vienna, Austria

Telephone: +43 1 336 36 33

Telefax: +43 1 336 36 33 10

Email: vienna@MOTTENshop.com

Use of Cookies

On various pages, we use cookies to make visiting our website attractive and to enable the use of certain functions. Cookies are small text files that are stored on your PC. The majority of cookies we use are deleted again from your hard disk at the end of the browser session (these are referred to as session cookies). Other cookies will remain on your PC and enable us to recognize your computer the next time you visit our website (referred to as permanent cookies). [These cookies enable us to greet you with your user name and will save you from having to reenter your password or fill out the same forms during subsequent orders.] Our partner companies are not permitted to use cookies to collect, process or use personal data via our website.

Data Protection

During order processing, your personal data is transmitted via the Internet using SSL technology with 128-bit encryption [information on credit cards is not stored but is acquired and processed directly by our payment service provider PayPal. We use technological and organizational means to protect our Website and further systems and prevent unauthorized persons from losing, destroying, accessing, tampering or disseminating your personal data.

You can only get access to your customer account after having entered your personal password. You should always treat your access information confidentially and close the browser window, once you have ended your communication with us, particularly if you share the use of the computer with others.

This website uses Google Analytics, a web analytics service provided by Google, Inc.(„Google“). Google Analytics uses „Cookies“, which are text files, placed on your computer to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted and stored on Google servers in the United States. In case of activation of the IP anonymization on this website, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please not that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading an installing the browser plug-in available under: http://tools.google.com/dlpage/gaoptout

Further information concerning the terms and conditions of use and data privacy can be found at Google Analytics Terms respectively under Google Analytics Overview. Please note that on this website, Google Analytics code is supplemented by "gat._anonymizeIp();" to ensure an anonymized collection of IP addresses (so called IP-Masking).